Profiles Caribbean Inc. (PCI) has deliberately evolved into a full service, human resource consulting firm assisting organizations to develop HR solutions through the utilization of modern human resource tools, methodologies and services. As the regional representative for the Texas based Profiles International Inc. (PI), a global leader in the provision and distribution of occupational assessments and talent management solutions PCI was established in August 1994 to introduce organizations to the use of science to hire and grow their team through the use of psychometric assessments. Since then we now represent Crestcom International an internationally recognized, global leader in management and leadership development. During its existence, PCI has established several strategic partner operations throughout the Caribbean.
Our suite of HR services include psychometric assessments, leadership and Management development training, human resource consulting as well as search and selection. Our network of partners and associates, well trained, professional team coupled with state of the art technology and creativity, help many organizations in all sectors to enhance their human resource function using best practices and world class approaches.
In 2000, PCI was the recipient of the first ever Profiles International (PI) National Award for Performance. In 2002, the company also won the award again from a group of over 50 countries. PCI has also been the recipient of the 2003 Barbados Small Business Association (BSBA) Award for Excellence in Entrepreneurship and in 2008, it won the Entrepreneur of the Year and Sectoral Group Awards for Professional Services.
To be a leading provider of human resource assessment tools and services in the Caribbean characterised by top quality service to our clients to confront and solve their employee-related matters while ensuring that all business decisions are aimed at cultivating superior performance.
WE ARE COMMITTED TO PROVIDING PROMPT DELIVERY OF SERVICE.
In pursuit of service excellence, we focus on three (3) areas:
- Cycle time – the time taken to respond to a client’s request.
- Quality – responding accurately that request.
- Accessibility – easy access to us for information and direction.
OUR TEAM FOUNDER & CHIEF EXECUTIVE OFFICER
PETER DOWNES BSC. (HONS), CMA, FCA, SPHR (PCI)
Peter Downes BSc. (Hons), CMA, FCA, SPHR (PCI), established Profiles Caribbean Inc. in 1994 to help organizations to hire, promote, manage and develop people using technologically advanced human resource tools and services.
During the past seventeen (17) years, Mr. Downes has led the establishment of more than 15 strategic business operations throughout the region. Mr. Downes is a two time winner of PI’s National Director Award for Performance from a slate of over 50 countries.
SENIOR ASSOCIATE - TALENT ACQUISITION
MR. ROHAN MALONE, RACR, B.SC.
Rohan, RACR, B.Sc. is the man in demand! Interacting with employers, job seekers and potential candidates. Rohan has a number of years’ experience as a head-hunter and has perfected the skill of finding the perfect fit for organizations.
He shared that the most engaging part of his job is ensuring that clients are satisfied with the placement process and outcome.
CLIENT SUPPORT ASSOCIATE
MRS. CHENIKA FRANKLYN, M.SC.
Chenika, M.Sc. is the Client Support Associate, she joined the team in January 2021 and serves as the first point of contact with our clients and is actively involved in supporting our psychometric assessment, recruiting and consulting Clients. She has previously worked in administrative roles and brings expertise supporting the client experience.
She holds a Bachelor’s degree in Psychology with Sociology from the University of the West Indies, a Master’s in Organizational and Business Psychology from the University of Liverpool and has just recently completed a CIPD Level 5 Intermediate Diploma in Human Resource Management.